REFUND AND RETURNS POLICY - COURSES
Cancellation Policy for Courses:
For bookings with deposit only (partial payment)
In the case that we cancel an event you have reserved we will return your deposit. In case of cancellation due to Force Majeure (COVID or other pandemics, or natural disasters) which are not our responsibility, your deposit can be used for any of the 4 following Trainings during the next calendar year.
If you inform us that this will not be possible due to illness, death or severe injury as listed below, then we will return your deposit upon receipt of documentary proof. If you cancel due to other reasons, such as loss of income, then you will be offered ONLINE COURSES to the SAME VALUE as your deposit.
The deposit in non-refundable under any circumstances other than cancellation by us. It is to be regard as a 100% commitment to attend the event on the dates you have selected.
For bookings with payment in full:
In the case that we cancel an event, we will return your payment in full. In case of cancellation due to Force Majeure (COVID or other pandemics or natural disasters) which are not our responsibility, your deposit can be used for any of the 4 following Trainings during the next calendar year.
If you inform us that this will not be possible due to illness, death or severe injury, or loss of employment for example, as listed below, then we will send you access to the FULL ONLINE COURSE of the Sound Healer Training or other Online training. This does not apply to The Healing Voice Training, which is held only once per year and has not been converted to an Online Version.
ANY REFUNDS WILL BE MADE AFTER THE STARTING DATE OF THE COURSE YOU HAVE BOOKED FOR.
If you cancel without documentary proof of good reason (see below), then there will be no return of payment. There will only be a return of your payment if you have proof of severe illness or in the case of the death of a close family member (life-partner, children. siblings or parents), minus a handling and cancellation fee of 20%.
We recommend that you take out full travel insurance that covers all your travel, flights, medical etc and if possible, your participation in the course so in case of unforeseen circumstance you may be able to claim, using the invoice that we would issue under those circumstances.